Taking payments over the phone can be handy for some business owners, in particular when trying to secure an order on the moment. This can also avoid the hassle of chasing for payments at a later date.
Virtual Terminals – Over the phone Payments
With our dedicated team, we’ll analyse your business’s needs and find the best solution tailored to your specific requirements.
We'll help you get the rates your bigger competitors are getting and help level the playing field for you to reduce costs, and mitigate risk against non-secure payments!
This is not ideal because you need to have the card terminal with you and only one person can use it at any one time.
Log into a terminal from your computer or phone and enter the details on your payments portal. This can be accessed from anywhere and you can have multiple users so it makes it ideal for a team or for working remotely.
Taking payments over the phone has traditionally been classed as less secure since the cardholder is not present and this makes it harder to know if it could be a stolen card. As such, some providers charge a Non-Secure or Card-Not-Present (CNP) fee which can also be called a more old-fashioned title: MOTO (Mail-Order-Telephone-Order).
As standard you receive 24/7 support from the bank, but rather than phoning in and speaking with someone different each time, we will act on your behalf when you need quick answers or fixes if issues arise. We also reply quickly on Whatsapp which our clients generally appreciate.
Bicycle Shop: Customer phones and asks about a bike on the website. Pays over the phone and someone collects it.
If the customer’s card does not work and they ask to pay with another card, this should be a huge warning because scammers often have multiple cards when calling.
We can help guide you through the application to ensure you have all the right documents
Get a full review of your setup including identifying any underlying costs or technical issues which can be improved
Get a clear cost comparison and quote with all fees explained very clearly so there are no unexpected surprises later
We’ll make the switch as seamless and easy as possible, with clear communication over the process
We ensure top quality support from our partners. Merchant Services have 24/7 Support. We’ll also ensure you’re well looked after.
Understanding the right solution for your business can make a huge difference both in terms of speed for customers to pay, and also the fees you pay.
We make it easy to build customer loyalty as well as selling gift cards via your credit card machine. Grow your business with Lowerfees.ie!
We make it easy for massage therapists to accept payments by credit card. Enjoy transparent rates, advanced software, and insightful sales reports. Track revenue, manage bookings, and grow your business with Lowerfees.ie!